At Remilar, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

  • Personal Information: Name, email address, billing/shipping details, payment information.

  • Order Information: Products purchased, order history, tracking details.

  • Technical Information: IP address, browser type, device information, and cookies.

  • Optional Information: Reviews, survey responses, or when you contact customer support.

2. How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you regarding purchases, inquiries, and support.

  • To improve our website, products, and services.

  • To send promotional offers (only if you consent).

3. Legal Basis (GDPR/CCPA)

  • Performance of contract – fulfilling your order.

  • Consent – when signing up for newsletters.

  • Legitimate interest – fraud prevention, customer support, business improvement.

4. Sharing Your Information

We do not sell your personal data. Information may be shared only with trusted third parties such as:

  • Payment processors (for secure transactions).

  • Shipping carriers (for delivery).

  • IT service providers (to maintain website functionality).

5. Data Retention

We retain your personal information only as long as necessary for order processing, legal compliance, or dispute resolution.

6. Your Rights

You may request:

  • Access to your personal data.

  • Correction or deletion of your data.

  • Opt-out from marketing emails at any time.

7. Cookies

Our website uses cookies to enhance browsing, track performance, and personalize offers. You may disable cookies in your browser, but some features may not function properly.

8. Security

We implement encryption, firewalls, and secure servers to protect your data. However, no system is 100% secure.

9. Children’s Privacy

We do not knowingly collect personal data from individuals under 16 years of age.

10. Contact Us

For privacy concerns, email us at contact@remilar.com